monitoring patient billing and payments, oversees reimbursement negotiations, ensure patients access care within the limits of their insurance while ensuring also that ASCERTAINED indigent patients receive adequate care regardless of their socio-economic status.
The unit at all times discern the best way to balance the needs of different units and the best way to improve these units based on the needs of patients.
OUR MISSION
To ensure patient-centered healthcare with excellence in quality, service and access.
OUR CORE VALUES.
Our work is guided by the following values:
- The patient always comes first. We provide patient-centered service.
- We attend to each person with respect and dignity
- We are compassionate listeners. We hear the issues of our patients, respect them, and do everything in our power to help.
Our Team
The unit comprises of highly skilled personnel in health administration and management with three well trained medical records officers.